All information related to your personal information is secure and confidential. Security is achieved by the following methods:
A. User Identification
The passwords used to identify you as a user are two: the Entry Password (e-mail or username) and the Personal Security Code (password), which each time you enter provide complete security access to your personal information. It is possible to change the personal secret password as often as you wish. The user is solely responsible for maintaining the confidentiality and concealment from third parties. In case of loss or leakage we must notify you immediately, otherwise we are not responsible for the use of the secret code by an unauthorized person. Secret passwords are stored in our database using a one-way hash encryption algorithm, making it impossible for even administrators to retrieve it, thus protecting the system even in the event of a malicious attack.
B. Controlled Access – Security Systems
Access to our systems (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and business information. All servers have an Antivirus service that scans for possible malware that could cause data leaks. For server management, access is only allowed through a VPN service to which only our technical team has access, thus preventing any access from a public network, even if the administrators’ access data is leaked for any reason. The filesystem of the servers is encrypted, so that even if someone has physical access to a server with our data, they can not decrypt the data.
The system of Giovannishop.gr first decrypts the information it receives using the same key (which is predefined at the beginning of your connection to the service) and then processes it. Wherever you enter personal data (password, addresses, telephone numbers, credit cards, etc.) there is 256-bit SSL encryption. Encryption is essentially a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key. During the order and if the user / customer has connected with his username and personal code in the online store Giovannishop.gr, all communication between your computer and the systems of Giovannishop.gr is encrypted using a 256 bits key. That is, every time you send information to the system, your browser first encrypts it using a 256-bit key and then sends it to the system. The system of nifika-eleftheriou.gr first decrypts the information it receives using the same key (which is predefined at the beginning of your connection to the service) and then processes it. The systems of nifika-eleftheriou.gr send you information following the same encryption process.
D. Back Up
We keep daily backup copies of all data to prevent any hardware failure in a safe place. Copies are automatically deleted from our systems with a maximum lifespan of one month. Copies are stored in the same datacenter but in a separate storage unit, having exactly the same access and protection principles as the original data. Backups are encrypted so that even if they are leaked, they cannot be recovered.
E. Data Leakage
If we come across any case of data leakage, either from a malicious attack on our systems, or from a user error, our actions are as follows:
a) Temporarily shut down the application, until we ensure that any security gap is closed.
b) Immediate notification of users and / or customers about the violation, its size – and in case the error has come from a member, the possible way of dealing with it.
c) Immediate notification of any authority is responsible depending on the type of leak (eg in case of malicious attack the cybercrime department of the Greek police is notified).
Cookies can be either “persistent” cookies or “periodic” cookies: a persistent cookie will be stored by a web browser and will remain valid until the specified expiration date, unless deleted by the user before the expiration date. A cookie magazine, on the other hand, will expire at the end of the user’s period when the web browser is closed. We use both, periodic and persistent cookies on our website.
the information generated about our website is used to generate reports about our website and our website traffic. This way we can constantly improve our website and constantly adapt it to their needs.
Users can control and / or delete cookies as they wish – for details (see aboutcookies.org). Blocking or deleting all cookies will have a negative effect on the stability of many websites. If users choose to close our cookies, then they will not be able to use all the features of our website.
G. Questions and communication:
For any questions regarding this policy or if you wish to exercise any of your rights as described herein, contact us at the e-mail address or by post at 24-26 Pallados & 5 Psirri square, Athens, or by phone at 18.104.22.1684.
H. Confidentiality of transactions
Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user to nifika-eleftheriou.gr is confidential and nifika-eleftheriou.gr takes all necessary measures to be used only to the extent that it is deemed necessary in the context of the services provided. Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications. In case nifika-eleftheriou.gr uses third parties to support its systems, it takes care to ensure confidentiality. For your own safety, you should also treat all information provided through the service as confidential and confidential and do not disclose any information to third parties.